PRIVACY POLICY

Effective Date: May 16, 2026

1. INTRODUCTION

This Privacy Policy explains how Transurfing Group AS ("Company", "we", "our", or "us") collects, stores, processes, transfers, protects, and uses personal information in connection with:

● Nordic Coaching Hub

● Noble Manhattan Coaching-related educational activities

● Algorithmics-related educational activities

● coaching certifications

● webinar funnels

● online educational delivery

● executive education

● consulting and mentoring services

● websites, funnels, applications, forms, CRM systems, advertisements, webinars, and digital learning environments

Nordic Coaching Hub operates under Transurfing Group AS and functions as an authorized and licensed business partner of Noble Manhattan Coaching Ltd and Algorithmics Global FZE.

By accessing or using our websites, educational systems, applications, services, or programs, you acknowledge that you have read and understood this Privacy Policy.

2. COMPANY INFORMATION

Transurfing Group AS

Organization Number: 912412237

Karl Johans gate 25

0159 Oslo

Norway

Email: [email protected]

3. SCOPE OF THIS POLICY

This Privacy Policy applies to:

● website visitors

● webinar attendees

● applicants

● students

● coaching clients

● corporate clients

● business partners

● affiliates

● contractors

● prospective customers

● individuals interacting with our advertisements or digital content

4. INFORMATION WE COLLECT

4.1 Personal Information

We may collect:

● full name

● email address

● telephone number

● mailing address

● billing information

● payment history

● company information

● organizational role

● educational history

● coaching experience

● submitted assignments

● assessment records

● attendance information

● coaching logs

● communication history

● CRM records

● certification-related documentation

4.2 Technical Information

We may automatically collect:

● IP address

● browser information

● operating system

● device identifiers

● session behavior

● page interaction data

● referral sources

● cookie identifiers

● geographic region

● analytics and conversion data

4.3 Marketing and Funnel Data

We may collect:

● webinar registrations

● ad interactions

● application funnel activity

● survey responses

● quiz submissions

● email engagement statistics

● calendar booking behavior

● sales call information

5. PURPOSES OF PROCESSING

We process personal data for legitimate business and contractual purposes, including:

● delivering educational programs

● administering coaching certifications

● processing applications

● processing payments

● operating installment plans

● conducting webinars and mentoring sessions

● student support

● customer service

● fraud prevention

● compliance and accounting obligations

● CRM administration

● improving marketing performance

● advertising optimization

● analytics and reporting

● certification administration

● quality assurance

● legal compliance

● dispute management

● debt recovery where legally permitted

6. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following legal bases under GDPR:

● contractual necessity

● legitimate interests

● consent

● compliance with legal obligations

● protection against fraud and abuse

7. PAYMENT PROCESSING

Payments may be processed through:

● Stripe

● Mollie

● Klarna

● Vipps

● PayPal

● banking institutions

● installment financing providers

These third-party providers operate under their own privacy and security policies.

We do not store complete payment card information on our own servers unless explicitly provided through legally compliant systems.

8. THIRD-PARTY SERVICES AND TECHNOLOGIES

We may use:

● GoHighLevel (GHL)

● Meta Pixel

● Facebook Ads

● Google Analytics

● Google Ads

● Vimeo

● YouTube

● Calendly

● webinar platforms

● learning management systems

● CRM systems

● email automation systems

● cloud storage providers

● AI-assisted business systems

These services may process personal data independently.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, tracking pixels, and analytics technologies to:

● improve website functionality

● measure campaign effectiveness

● personalize user experience

● analyze traffic and conversions

● optimize webinar funnels

● improve educational systems

Users may disable cookies through browser settings.

Disabling cookies may affect website functionality.

10. INTERNATIONAL DATA TRANSFERS

Certain service providers may process data outside Norway or the EU/EEA.

Where applicable, we rely upon:

● Standard Contractual Clauses (SCCs)

● GDPR-compliant transfer mechanisms

● adequate jurisdiction protections

● vendor security certifications

11. DATA RETENTION

We retain data only for as long as reasonably necessary for:

● contractual purposes

● educational administration

● certification verification

● accounting obligations

● legal compliance

● dispute resolution

● business continuity

Educational records and certification documentation may be retained for extended periods for verification purposes.

12. SECURITY

We implement commercially reasonable administrative, technical, organizational, and security measures to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Users acknowledge and accept this inherent risk.

13. GDPR RIGHTS

Subject to applicable law, users may request:

● access to personal data

● correction of inaccurate information

● deletion of personal data

● restriction of processing

● data portability

● objection to processing

● withdrawal of consent

Requests may be submitted to:

[email protected]

We may require identity verification before processing requests.

14. MARKETING COMMUNICATIONS

By registering for webinars, downloading materials, completing applications, attending events, or purchasing services, users may receive:

● educational communications

● marketing emails

● webinar invitations

● promotional offers

● program announcements

● newsletters

● event notifications

Users may unsubscribe at any time.

15. CHILDREN

Our executive education and coaching certification programs are generally intended for adults unless explicitly stated otherwise.

16. COMPLIANCE AND LAW ENFORCEMENT

We may disclose information where required by:

● law

● court order

● governmental authority

● fraud investigation

● legal proceedings

● regulatory compliance obligations

17. CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time.

Updated versions become effective upon publication.

Continued use of our services constitutes acceptance of updated terms.